geeta Terms and Conditions

1. Introduction and Acceptance

These terms and conditions ("Terms") form a legally binding agreement between the geeta platform and its user ("Member" or "you"). By using geeta's website, mobile application, or any related service, you are considered to have read, understood, and accepted these Terms in full.

If you disagree with any part of these Terms, please stop using geeta's services. geeta reserves the right to change these Terms at any time, and continued use of the platform after any change will be taken as acceptance of that change.

2. Age and Eligibility

To open an account on geeta and take part in any form of betting or casino activity, a Member must be at least 21 (twenty-one) years of age. geeta may request identity documents for age verification, and failure to provide adequate proof may result in the account being suspended or closed.

• All information provided at the time of account registration must be accurate and truthful.
• A person may operate only one account.
• Allowing another person to use your account or transferring it to someone else is strictly prohibited.
• Opening or operating an account in the name of a minor, or on a minor's behalf, is strictly forbidden.

3. Account Registration and Security

3.1 Registration Process

To open an account on geeta, you must provide your full name, mobile number, email address, and date of birth. Once registration is complete, the account is activated through an OTP verification process.

3.2 Account Security

You are solely responsible for keeping your account password and login details secure. Do not share your password with anyone, and log out at the end of every session. If you notice any unauthorised login or suspicious activity, contact our support centre immediately.

3.3 Information Verification

geeta reserves the right to verify a Member's identity, address, or payment details at any time. All information is kept secure through SSL encryption. To learn how your personal data is stored and used, please read our Privacy Policy.

4. Deposits and Withdrawals

4.1 Deposit Conditions

The minimum deposit amount on geeta is ৳500 (five hundred taka). Accepted payment methods for deposits are: bKash, Nagad, Rocket, Upay, and bank transfer (Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other major commercial banks). Deposits will only be accepted from a payment method held in the registered account holder's own name.

4.2 Withdrawal Conditions

The minimum withdrawal amount is ৳1,000 (one thousand taka). Withdrawal requests are generally processed within 10 to 45 minutes. Account verification is mandatory before a withdrawal can be completed. Withdrawal methods are the same as deposit methods: bKash, Nagad, Rocket, Upay, and bank transfer.

4.3 Restrictions and Suspension

If any transaction appears suspicious, geeta may put it on hold until it has been verified. If evidence of fraud or irregular activity is found, geeta has the right to cancel all transactions on the relevant account and close it.

5. Bonuses and Promotions

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to ৳8,000. The wagering requirement for this bonus is 20 times the bonus amount. For example: a ৳1,000 deposit earns a ৳1,000 bonus, giving a total balance of ৳2,000, and bets totalling ৳1,000 × 20 = ৳20,000 must be placed before a withdrawal can be made.

5.2 General Bonus Terms

All bonus offers on geeta are available for a set period and each has its own wagering requirements. Before claiming a bonus, you must read the specific terms of that offer carefully. The following applies to all bonuses:

• Bonuses may only be used on eligible games or categories.
• Bonus balance cannot be withdrawn before the wagering requirements have been met.
• Bonuses cannot be claimed from multiple accounts or from the same device.
• If bonus abuse is suspected, geeta reserves the right to cancel it.

5.3 Other Promotional Offers

geeta runs various promotions including weekly reload bonuses, Friday special offers, cricket bonuses, birthday rewards, and referral rewards. The specific terms of each promotion are stated in that offer's details and apply in addition to these general terms.

6. Betting and Gaming Rules

6.1 Valid Bet Conditions

All bets on geeta are settled according to the rules applicable to the specific game or sports event. If a match or event is cancelled, geeta may decide to return the stake for that bet. geeta reserves the right to void bets placed due to a technical error or incorrect odds in the system.

6.2 Prohibited Activities

The following activities are strictly prohibited, and any account found to be engaged in them will be closed:

• Bonus arbitrage or any activity aimed at abusing bonuses.
• Using multiple accounts to gain an advantage.
• Using automated software or bots on an account.
• Bets connected to match-fixing or manipulation.
• Placing bets using another person's account or transferring funds between accounts.

7. VIP and Loyalty Programme

geeta's VIP programme has three tiers: Bronze, Silver, and Gold. Weekly cashback is available at each tier — up to 0.5% at Bronze, up to 1.0% at Silver, and up to 1.5% at Gold. Cashback is calculated based on the week's net losses. Members are moved up from one tier to the next based on their activity and contribution. VIP benefits may be changed at any time at geeta's discretion.

8. Responsible Gaming

geeta believes that gaming is a form of entertainment, and it is our responsibility to ensure it never becomes a problem. We allow all members to set deposit and betting limits for themselves and to take a temporary break when needed. If you feel that gaming is causing harm to you or someone in your family, please read our Responsible Gaming guidelines and contact us for support.

All members must be 21 years of age or older. geeta is committed to preventing access by minors.

9. Account Closure and Suspension

9.1 geeta's Authority

geeta may suspend or permanently close an account without notice in any of the following circumstances:

• Breach of these Terms.
• Fraud, deception, or suspicious activity.
• Providing a false identity or incorrect information.
• A court order or legal obligation.

9.2 Closure at Member's Request

If a member wishes to voluntarily close their account, they may contact geeta's support team. All approved withdrawals will be processed before the account is closed.

10. Privacy and Data Protection

geeta uses SSL encryption and modern security technology to protect members' personal information. Your data is not sold to third parties. Full details of how data is collected, stored, and used can be found in our Privacy Policy.

11. Dispute Resolution

If a dispute arises regarding a bet, payment, or account matter, please contact geeta's customer support team first. geeta provides support in Bengali and English via 24/7 live chat and email. Claims must be raised within 30 days of the date the dispute arises; claims submitted after this period may not be accepted.

12. Limitation of Liability

geeta aims to keep its platform running without interruption. However, geeta will not be held liable for temporary disruptions caused by technical faults, maintenance, or third-party issues. All of geeta's decisions are final and binding, though valid complaints from members are always given consideration.

13. Changes to Terms

geeta reserves the right to amend, change, or update these Terms at any time. Members will be informed of significant changes via their registered email or through the platform. Continued use of the platform after any changes will be taken as the member's acceptance of the new terms.

14. Contact

If you have any questions or need clarification about these Terms, please contact geeta's customer service team:

• Live Chat: available 24 hours a day, 7 days a week
• Email: [email protected]
• Support languages: Bengali and English